Collection and Use of Personal Data
We collect information provided by you when setting up a Wainlux account. This personal information may include data that can identify or contact a natural person, such as name and email address. Additionally, the information we collect may include your telephone number if you have consented to our SMS service through a pop-up window or during the checkout process.
When you contact Wainlux, we maintain a record of your communication (Communication Content, email address, contact telephone number, address, etc.) to assist in resolving any issues you may encounter. We may use your email address to update you about our services.
Use of Data
When you access our applications, we also collect specific device and network connection information, including IP address, device model, operating system version, unique device identifier, and mobile network information. We also keep a record of how long and how frequently you use your device.
Furthermore, we gather personal data when you visit our applications and utilize specific functions, such as creating and posting content. We collect the specific content you post. Additionally, Wainlux employs server logs, which record your visits (timestamp and IP address) to help maintain the server and mitigate potential malicious activities (e.g., blocking an IP address involved in a DDOS attack).
We use information obtained from cookies (text files placed on your computer) and other technologies.
Google Analytics also stores cookies (random-generated numbers) to identify visits from the same anonymous user, helping us understand how users interact with the site.
You can opt-out of Google Analytics by installing Google's opt-out browser add-on and opt-out of interest-based Google ads using Google's Ads Settings.
Purpose of Use
To fulfill contracts, process requests, and provide and maintain our services effectively.
To understand your experience and enhance, protect, and improve our applications and develop new products and services.
To safeguard our website and customers by analyzing account access records to identify potential violations of our terms and conditions.
To use this personal data internally for communication via email, phone, text messages, etc., ensuring you receive requested information from Wainlux and providing information about our products, services, company news, policy changes, or other advertising and marketing materials that may interest you.
Wainlux does not retain Personal Data longer than necessary for the purposes it was processed. Personal Data will be retained until a customer deletes their account. You can contact us to delete your account, after which Wainlux will no longer have access to this Personal Data.
Privacy for Children
If you are under 18 years old, you must obtain written consent from your parents or legal guardians to use the Application and our other services. Our Application is not intended for use by minors, and we will delete or destroy any information provided to us by a minor if we become aware of it. Please contact us to address such matters promptly.
Disclosure of Personal Data
As a general policy, we do not sell, trade, or otherwise transfer your Personal Data to third parties without your explicit and informed consent. We will only share your Personal Data with companies, organizations, or individuals outside of Wainlux when you have provided explicit and informed consent.
These third parties may include:
In the event of any merger, acquisition, or sale involving Wainlux, we will still ensure the confidentiality of all Personal Data.
Managing Email Addresses and Sending Messages
Third-party services are used to manage a database of subscription-based email contacts for communicating with customers via email. These services collect data regarding when the email is viewed by the customer, as well as when the user interacts with incoming emails, such as clicking on links included in the email.
Interaction with External Social Networks and Platforms
The Site allows for direct interaction with external social networks or other external platforms beyond our control. The interaction and information obtained via this Application are always subject to the user's privacy settings for each social network. We are not responsible for the security or privacy of any information collected by other websites or services. Information collected by third parties, such as location data or contact details, is governed by their privacy practices. Exercise caution and review the applicable privacy statements for the third-party websites and services you use. If a service enabling interaction with social networks is installed, it may still collect traffic data for the pages where the service is installed, even when customers do not use it.
We employ various security measures to ensure the safety of your Personal Data. We take great care to securely store your Personal Data on our servers and adhere to industry-standard security practices for protecting submitted Personal Data. Specifically:
We use SSL (Secure Sockets Layer) encryption for many of our services when transmitting data. SSL creates a secure connection by establishing an encrypted connection between the browser and the web server using keys.
We use hashing to store passwords, ensuring that hashed values cannot be reversed to obtain the original password. Only an encryption key can decrypt the password, and Wainlux stores only the hashed password.
We regularly review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access.
Access to Personal Data is restricted to Wainlux employees, contractors, and agents who require the information for processing on behalf of Wainlux. These individuals are bound by strict confidentiality agreements.
It is important to note, however, that no method of transmitting or storing data over the internet is 100% secure, and as such, we cannot guarantee the absolute security of your Personal Data submitted via the Site.
We strive to maintain our services in a manner that safeguards Personal Data from accidental or malicious destruction. Consequently, residual copies may not be immediately deleted from our active servers, and information may not be removed from our backup systems.
We understand that our customers have different privacy concerns. Our goal is to make clear what personal data we collect so that our customers can make informed decisions.
You have the right to access and update information about you, and you can do so at any time in your account settings. If you are unable to do this yourself, please contact us for assistance.
If personal data is inaccurate or incomplete, we will provide a quick method for customers to update or delete information. Please note that deletion may not necessarily remove all user data from our servers, but we guarantee that retained user data will not be associated with your personal information. If legal requirements necessitate data retention, this may not be the case.
Users have the right to withdraw their consent for Wainlux to process personal data or further process personal data at any tim.
Users have the right to inquire at any time whether their personal data has been stored, and they can access wainlux to understand its content and source, verify its accuracy, request supplementation, cancellation, updating, or correction, or have it converted into an anonymous format or block any data that violates the law, and to object to its processing for any and all lawful reasons. Requests should be sent to wainlux using the contact information listed below.
Users have the right to file complaints against wainlux with regulatory authorities.
Translation note: "wainlux" is mentioned in the text as a placeholder for a specific entity or organization. You should replace "wainlux" with the actual name of the entity or organization that is responsible for data processing.
Data Controller and Owner: Wainlux
Copyright © 2023 Wainlux. All rights reserved.
Last updated: September 2023
E mail: email@example.com
If you are a California consumer, you may be particularly interested in the following information.
Under the California Consumer Privacy Act ("CCPA"), you will have the following consumer rights, subject to the conditions provided by CCPA:
Right to Notice: You have the right to know what categories of personal data are being collected and the purposes for which personal data is used.
Right to Request: Under CCPA, you have the right to request that we disclose information about the categories of personal information we collect, use, sell, disclose for business purposes, and share.
Right to Opt-Out of Sale of Personal Data: You have the right to instruct us not to sell your personal information. To submit an opt-out request, please contact us.
Right to Deletion of Personal Data: You have the right to request the deletion of your personal data, subject to certain exceptions. Once we receive and confirm your request, we will delete your personal information from our records (and instruct our service providers to do the same), except where exceptions apply.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any consumer rights, including:
Being denied goods or services.
Being charged different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.
Receiving different levels or quality of goods or services.
Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information we may have collected from California residents in the past twelve (12) months:
Personal Information Collected for Business or Commercial Purposes
We may use or disclose personal information for business or commercial purposes, and may have used or disclosed the following categories of personal information in the past twelve (12) months:
California Online Privacy Protection Act (CalOPPA) "Do Not Track" Policy
Our services do not respond to "Do Not Track" signals.
Your California Privacy Rights (California's Shine the Light Law)
Under California Civil Code Section 1798 (California's "Shine the Light" law), California residents with whom we have established business relationships can request information regarding the disclosure of their personal data to third parties for direct marketing purposes once per year.
If you would like to request more information under the California Shine the Light law and you are a California resident, you can contact us using the contact information provided below.